Travel & entertainment
Guest support that strengthens your reputation. Handle reservations, travel assistance, ticketing and issue resolution with teams trained on your brand. Cover every channel 24/7 — and scale up fast when demand spikes.
Influx teams improve CSAT and drive five-star reviews for travel and entertainment brands. See the proof →
Trusted by travel brands, from startup to scale.
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before."
Read ClassPass case study →
"Influx has had a hugely positive impact on our operation and ultimately our customers."
Read the case study →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before."
Read ClassPass case study →
"Influx has had a hugely positive impact on our operation and ultimately our customers."
Read the case study →
Why Influx?
Higher guest satisfaction
Fast, empathetic support that strengthens your reputation and keeps guests coming back & recommending you
Month-to-month flexibility
Scale coverage seamlessly during peak seasons, major events, or unexpected surges. Pay only for the coverage you use.
End-to-end operational coverage
From guest communication to back-office logistics, Influx keeps your operations running smoothly.
Daniel, Dpt. Delivery Manager, 8 yrs with Influx
Turn guests into loyal customers
Every booking, check-in, and interaction shapes how guests remember your brand. Teams deliver empathetic, solution-focused support that resolves issues quickly and leaves guests feeling valued. Fast, helpful service drives positive reviews, repeat bookings, and referrals.
Lara, Customer Support, 4 yrs with Influx
Always available across time zones
Launch 24/7 support using our "follow the sun" model with localized managers across time zones. Guests get fast responses via chat, phone, and email, no matter where they are or when they reach out. Quality stays consistent across every shift.
Ana, Customer Support, 4 yrs with Influx
Scalable teams for peak seasons
From holiday travel to large-scale events, demand can surge overnight. Influx helps you scale your support capacity in days with no additional fees, so no customer is left waiting and no opportunity is missed.
Month-to-month plans mean you add coverage when you need it without paying for unused capacity during slower periods.
Gabriel, Recruiter, 5 yrs with Influx
Operational support beyond the front desk
We handle more than guest inquiries. Influx manages bookings, reservations, event registrations, and back-office workflows, freeing your team to focus on delivering unforgettable experiences.
“Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them. It feels like we are one team working toward the same goals. Thanks to Influx we deliver more consistent and professional customer support, which has positively impacted our brand.”
See how Influx support Suntransfers.
Find out more
See how companies work with Influx to deliver flexibility and scale.
Read more client testimonials or case studies
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
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