SaaS customer support

Influx builds and manages SaaS customer support teams that run 24/7, scale with demand, and stay consistent as ticket volume grows. Launch fast without building the team in-house.

Month-to-month plans | Flexible and scalable teams | See pricing →

Trusted by SaaS & software companies

"The frontline support team provided by Influx has been a pivotal component of our growth strategy as a B2B/Enterprise startup."

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours."

What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience."

The US based healthcare app keeping Hospitals & healthcare staff connected.

Read the case study →

"The frontline support team provided by Influx has been a pivotal component of our growth strategy as a B2B/Enterprise startup."

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours."

What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience."

The US based healthcare app keeping Hospitals & healthcare staff connected.

Read the case study →

Jermaine, Delivery Manager, 5 yrs with Influx

24/7 coverage by people

Solve customer problems fast with 24/7 support coverage. Our teams work globally, guaranteeing response times, coverage and quality. Be available in all the timezones you need without the operational headaches.

Find out more about going global →

Gabriel, Recruiter, 5 yrs with Influx

Flexible

Start with a small team and scale up as your business grows. Our service is elastic and scalable with no lock-in contracts. We also offer a pay-per-response model for faster flexibility.

Learn more about pricing →

Anne, Team Leader, 5 yrs with Influx

Management included

We run three types of management to improve responsiveness, quality, coverage, and channel ownership. All agents report to local management, which autonomously improves performance while ensuring maximum flexibility and speed to grow your business faster.

Ready to try Influx? Chat with sales →

Customer support, simplified.

See how Biteable, Karbon and Michael Hyatt & Company deliver a uniquely flexible customer experience with Influx, simply.

Ready to try Influx? Contact sales →

"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours. One of my favorite things is I don’t have to constantly update them on how they should answer new types of questions. They learn from my Inbox. I’m not spending time emailing them on a daily or weekly basis."

Cori Morris

Customer Support Manager, Front