- From $1000/mo
- No setup fee
- Month to month
Influx pricing
CX excellence on demand. Switch to simple, pay-as-you-go pricing for a complete support operation that grows with you: people, management and Al.
Flexible, fully-managed customer support, since 2013.
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ClassPass black (departed 2020)
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Blenders (in_service 2018)
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Boody (in_service 2022)
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Casely - formatted - black
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Asana Rebel - formatted - black
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AstroPay
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Biteable (departed 2023)
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Blinkist (in_service 2018)
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Clipboard (in_service 2021)
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Erth Wellness
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Endeavour Streaming
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Devicie (in_service 2025)
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Derm Avenue (in_service 2025)
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Dashing Diva (Black) (in_service 2024)
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100X Hospitality
The #1 on demand CX partner for global brands
Fast, flexible & scalable support that’s always on-brand.
Hire Agents
Built for growth
Pricing models to help you grow and scale with options and flexibility.
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Month to month
Simple monthly plans with no lock-ins or commitments.
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Flexible
Scale up/down on demand with our global talent pool.
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No extra fees
One monthly price without startup, termination or hidden fees.
Why choose Influx
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Trusted by 750+ brands
Since 2013, we've helped brands deliver exceptional customer support worldwide.
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Always on-brand
Our agents work as an extension of your brand, your tone of voice & your terms of service.
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Launch in 1 week
From signed agreement to kick-off in 7 days.
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Global network of experts
#1 in on-demand customer support since 2013.
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Human & AI managed as 1
AI does the repetitive work; humans provide the care. One seamless solution.
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24/7 follow-the-sun model
A high performing, near-shore team. No graveyard shifts, great agents only.
What's included
Get top-tier, pre-trained talent on flexible terms with Influx. Only pay for what you need.
| What you get | Talent as a Service | Managed Operations |
|---|---|---|
Staffing & setup |
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| Agent selection | ✔︎ | ✔︎ |
| Fast deployment | ✔︎ | ✔︎ |
| Month to month flexibility | ✔︎ | ✔︎ |
Coverage & scale |
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| Global coverage | ✔︎ | ✔︎ |
| Flexible headcount | ✔︎ | ✔︎ |
| Omnichannel delivery | ✔︎ | ✔︎ |
Management & performance |
||
| Team leader | -- | ✔︎ |
| Agent training & onboarding | -- | ✔︎ |
| Performance management | -- | ✔︎ |
| CX reporting | -- | ✔︎ |
| AI workflow integration | -- | ✔︎ |
| CX process improvements | -- | ✔︎ |
What we deliver
"Influx has been a trusted partner through all of it, adapting alongside us while helping maintain the premium experience our customers expect from FLORENCE. What makes the relationship valuable is that they go beyond traditional customer support."
Pricing FAQs
Find out more about our products and services pricing.
How much does Talent as a Service cost?
Talent as a Service agents start from $1,400 per month for a Level 1 digital support agent in APAC, and from $1,700 per month in the Americas.
Pricing varies by agent level (L1, L2), region (APAC, EMEA, Americas), and channel (digital or voice).
Part-time options (4h/day) are available from $1,000 per month. There is no setup fee and no long-term contract — month-to-month from day one.
How much does Managed Operations cost?
Managed Operations agents start from $2,000 per month for a Level 1 agent in APAC or EMEA, and $2,100 per month in the Americas. Add a fractional Team Leader at a small additional cost. The team leader runs your whole playbook.
All Managed Operations pricing includes QA infrastructure, performance management, reporting, and AI workflow management.
No setup fee. Month-to-month.
Is there a minimum team size?
For Talent as a Service, you can start with a single Level 1 agent. For Managed Operations, a Fractional or Dedicated Team Leader is required, and minimum sizes vary by agent type. Most clients start with two to five agents.
Are there any long-term contracts?
No. Both products are month-to-month with one month's notice. Level 3 and some specialist roles require three months' notice given longer recruitment lead times.
Are there setup fees or onboarding charges?
No setup fees on either product.
How quickly can I get started?
Level 1 customer support agents can be selected in one week and onboarded in one to two weeks — meaning you can be live in as little as two to four weeks from first conversation. More specialised roles take longer.
Do I need to commit to a minimum spend?
No minimums. You can start with a single agent on Talent as a Service.
How do I get a quote?
Contact Influx at influx.com. Pricing for standard roles is published above. Custom configurations, higher-tier agents, and Managed Operations scoping are handled through a short discovery call.
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