case studies
See how brands work with Influx to deliver fast, high-quality support at scale.
Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT
How a follow-the-sun model is the future of delivering top tier CX.
Linktree partnered with Influx.com to make CX simple and fast with 93% CSAT for 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
Six brands, one streamlined customer service solution
See how JS Group partnered with Influx for a multi-brand customer service solution.
Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support
See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
Asana Rebel case study: 100% customer support in 6 languages across 7 platforms
See how Asana Rebel handled 8x growth in 2020 while continuing to deliver multi-language, multi-channel customer support with Influx.
Clipboard Health's app hits unicorn status with Influx.com providing an elastic, 24/7 operational layer
See how Influx.com scaled to resolve 10,000 calls per month & achieve a 94% CSAT
ClassPass case study: 76 agents resolve 250,000+ tickets per month, surpassing KPIs
Influx resolved 250,000+ tickets per month for ClassPass with a dedicated team of 76 agents. Learn more about the partnership here.
Tipsy Elves scales support by 5x during peak season with 92% CSAT
Read how eCommerce holiday-themed apparel company, Tipsy Elves, successfully scales during peak holiday season while maintaining high customer satisfaction.
Roller Skates eCommerce company clears 2,300 ticket backlog in 10 days
See how a popular roller skates eCommerce company solves a 2,300 ticket backlog in just 10 days, then maintains inbox zero.
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