All Solutions

"While growing like crazy, we needed a partner that would handle everything we threw at them on short notice - 24/7, new launches, multiple languages, custom troubleshooting & workflows. Influx nailed it."

"Influx has had a hugely positive impact on our operation and ultimately our customers."

Read the case study →

"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."

"What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience. I never have to worry about whether they're delivering — they just get it done. Their team is dependable, responsive, and committed to high quality outcomes."

"The Influx team is professional, reliable, and impressively well versed in our complex product. I’m truly satisfied and see this as a long term partnership."

"Influx's ability to outperform even office based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations."

“Influx has enabled Amber to scale confidently. From two agents to a fully structured team with leadership layers, Their team operates seamlessly within our systems, while consistently meeting productivity expectations."

"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours."

On demand, 24/7, omnichannel support

See our Motortrend case study →

Burst coverage resolves 2,800+ seasonal backlog with 92%+ CSAT

See our Threadless case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

Tipsy Elves scales support during peak season

Read the case study →

“Influx consistently delivers for Reset Smile - even under pressure. When call volume surged to 160 calls a day, their team ensured every missed call was returned and every customer supported. They also proactively helped us clear ‘on hold’ cases by personally guiding customers through missing documentation over the phone."

"Since partnering with Influx, our team has been able to handle the increasing demand across our six brands with ease. Influx has become a true extension of our team, and we can always count on them to deliver the level of service our customers expect."

"Influx jumped in right before our busiest season and handled the pressure like pros. They quickly helped us get on top of our backlog and keep response times short. Their team blends right in supporting our users with care & consistency."

Premium fashion achieves global growth.

Read the case study →

Find out how we support scaling brands customer experience globally.

“Influx is much more than another vendor. They have such great people. I think that’s the thing I love about working with Influx. From sales implementation to the day to day operations, I’m working with good people with Influx."

Casely improves CSAT with Influx

Read the case study →

End-to-end eCommerce support on demand

Read the case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

“During a period of rapid growth, Influx scaled our CX team quickly with high quality agents who cleared our backlog and brought a proactive, solutions focused mindset. Regular catch ups ensure we’re always aligned with our evolving business needs."

"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before."

Read ClassPass case study →

"The quality of Influx agents has been fantastic. Their remote, work from home solution really has been top notch. We’ve been able to build a CX team with consistent culture, standards and performance."

"The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."

“With Influx handling support, we’ve stayed focused on growth.They’ve truly elevated the customer experience at Autopilot.”

"The frontline support team provided by Influx has been a pivotal component of our growth strategy as a B2B/Enterprise startup."

"The Influx team consistently demonstrates exceptional professionalism, serving as outstanding representatives of our organisation in every interaction."

"While growing like crazy, we needed a partner that would handle everything we threw at them on short notice - 24/7, new launches, multiple languages, custom troubleshooting & workflows. Influx nailed it."

"Influx has had a hugely positive impact on our operation and ultimately our customers."

Read the case study →

"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."

"What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience. I never have to worry about whether they're delivering — they just get it done. Their team is dependable, responsive, and committed to high quality outcomes."

"The Influx team is professional, reliable, and impressively well versed in our complex product. I’m truly satisfied and see this as a long term partnership."

"Influx's ability to outperform even office based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations."

“Influx has enabled Amber to scale confidently. From two agents to a fully structured team with leadership layers, Their team operates seamlessly within our systems, while consistently meeting productivity expectations."

"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours."

On demand, 24/7, omnichannel support

See our Motortrend case study →

Burst coverage resolves 2,800+ seasonal backlog with 92%+ CSAT

See our Threadless case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

Tipsy Elves scales support during peak season

Read the case study →

“Influx consistently delivers for Reset Smile - even under pressure. When call volume surged to 160 calls a day, their team ensured every missed call was returned and every customer supported. They also proactively helped us clear ‘on hold’ cases by personally guiding customers through missing documentation over the phone."

"Since partnering with Influx, our team has been able to handle the increasing demand across our six brands with ease. Influx has become a true extension of our team, and we can always count on them to deliver the level of service our customers expect."

"Influx jumped in right before our busiest season and handled the pressure like pros. They quickly helped us get on top of our backlog and keep response times short. Their team blends right in supporting our users with care & consistency."

Premium fashion achieves global growth.

Read the case study →

Find out how we support scaling brands customer experience globally.

“Influx is much more than another vendor. They have such great people. I think that’s the thing I love about working with Influx. From sales implementation to the day to day operations, I’m working with good people with Influx."

Casely improves CSAT with Influx

Read the case study →

End-to-end eCommerce support on demand

Read the case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

“During a period of rapid growth, Influx scaled our CX team quickly with high quality agents who cleared our backlog and brought a proactive, solutions focused mindset. Regular catch ups ensure we’re always aligned with our evolving business needs."

"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before."

Read ClassPass case study →

"The quality of Influx agents has been fantastic. Their remote, work from home solution really has been top notch. We’ve been able to build a CX team with consistent culture, standards and performance."

"The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."

“With Influx handling support, we’ve stayed focused on growth.They’ve truly elevated the customer experience at Autopilot.”

"The frontline support team provided by Influx has been a pivotal component of our growth strategy as a B2B/Enterprise startup."

"The Influx team consistently demonstrates exceptional professionalism, serving as outstanding representatives of our organisation in every interaction."